Good to know
Have some questions about your stay with us?
Below are some frequently asked questions and answers to go along with them.
We are arriving later than check-in time. Is this okay?
Normal check-in time is 17.00.
If you are going to be arriving later, please let us know your arrival time beforehand via email at moc.e1728558869gdold1728558869nalpa1728558869l@ofn1728558869i1728558869
We are arriving earlier than check-in time /
would like to leave later than check-out time. Is this okay?
We have reserved time between 12.00-17.00 for maintenance and cleaning so that we can have the Lodge ready for our next guests.
For this reason, we are unable to promise earlier check-in / later check-out.
Inquiries regarding this matter can be directed to moc.e1728558869gdold1728558869nalpa1728558869l@ofn1728558869i1728558869
How do I pick up keys to the Lodge?
All locks at the Lodge are automatic.
You will receive the code for the locks 2 hours before arrival.
Can I drive my car directly to the Lodge, or do I need to leave it parked somewhere else?
Yes, you can drive up directly to the Lodge. There is plenty of parking space.
Can I bring my own linens and towels?
Linens and towels are always included in the rental.
Are there condiments, toilet paper, coffee paper filters, parchment paper, aluminum foil?
Toilet paper and paper towels are available for use during your stay. Paper filters, parchment paper, aluminum foil, and plastic wrap are in the pantry. Basic condiments can be found in the kitchen. There are also votive candles, matches, and a flashlight available.
How do I book and schedule activities?
We can help schedule your activities according to your timetable.
Are the sauna, jacuzzi, and hut (kota) included in the rental?
Yes, the sauna and jacuzzi can be heated independently according to your schedule.
The smoke sauna is ordered upon request and done only by our staff.
The wilderness hut is in use during your entire stay.
Can I swim, fish or take a boat ride on the lake? How far is the lake from the Lodge?
The rowboat is docked on the shore, and it is available for use during your stay. Lake Silmäsjärvi is a great place to fish perch and whitefish. The lakeshore is about 200m from the Lodge, following an easy trail.
Swimming is not possible off the lakeshore.
Who do we contact if an issue arises?
With any questions, concerns, or issues, you can contact: moc.e1728558869gdold1728558869nalpa1728558869l@ofn1728558869i1728558869
Before arrival, you will receive our onsite staff number for issues during your stay.